This topic should provide you with the ability to recognise how to work ethically in the community services industry, both respecting and protecting the rights of clients. You will learn to:
protect the rights of clients when delivering services, regardless of personal values, beliefs and attitudes;
utilise appropriate problem-solving techniques when facing competing value systems, and discuss potential ethical issues with appropriate personnel; and
recognise and report unethical conduct to appropriate personnel.
Topic Review
In this topic we have defined ethics and explored ethical practices in the CSI. We outlined the professional values and ethical guidelines espoused by the CSI, how to recognise ethical dilemmas, and ways to ensure that ethical dilemmas are resolved where value conflicts may exist between clients and workers. We also explored unethical behaviour and how this should be dealt with.
