Hi and welcome to CHCCS400A Work within a relevant legal and ethical framework. This unit describes the knowledge and skills required to work within a legal and ethical framework that supports duty of care requirements. Below is the formal information about the competency.
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This unit has 4 Elements
Elements define the essential outcomes of a unit of competency. The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement.
Demonstrate an understanding of legislation and common law relevant to work role
1.1 Demonstrate in all work, an understanding of the legal responsibilities and obligations of the work role
1.2 Demonstrate key statutory and regulatory requirements relevant to the work role
1.3 Fulfil duty of care responsibilities in the course of practice
1.4 Accept responsibility for own actions
1.5 Maintain confidentiality
1.6 Where possible, seek the agreement of the client prior to providing services
Follow identified policies and practices
2.1 Perform work within identified policies, protocols and procedures
2.2 Contribute to the review and development of policies and protocols as appropriate
2.3 Work within position specifications and role responsibilities
2.4 Seek clarification when unsure of scope of practice as defined by position description or specific work role requirements
2.5 Seek clarification of unclear instructions
Work ethically
3.1 Protect the rights of the client when delivering services
3.2 Use effective problem solving techniques when exposed to competing value systems
3.3 Ensure services are available to all clients regardless of personal values, beliefs, attitudes and culture
3.4 Recognise potential ethical issues and ethical dilemmas in the workplace and discuss with an appropriate person
3.5 Recognise unethical conduct and report to an appropriate person
3.6 Work within boundaries applicable to work role
3.7 Demonstrate effective application of guidelines and legal requirements relating to disclosure and confidentiality
3.8 Demonstrate awareness of own personal values and attitudes and take into account to ensure non-judgemental practice
3.9 Recognise, avoid and/or address any conflict of interest
Recognise and respond when client rights and interests are not being protected
4.1 Support the client and/or their advocate/s to identify and express their concerns
4.2 Refer client and/or their advocate/s to advocacy services if appropriate
4.3 Follow identified policy and protocols when managing a complaint
4.4 Recognise witnessed signs consistent with financial, physical, emotional, sexual abuse and neglect of the client and report to an appropriate person as required
4.5 Recognise and respond to cultural/linguistic religious diversity, for example providing interpreters where necessary
Strategies for contributing to the review and development of policies and protocols
Occupational health and safety (OHS) requirements
The candidate must also be able to demonstrate relevant knowledge required to effectively perform task skills; task management skills; contingency management skills and job/role environment skills as outlined in elements and performance criteria, such as knowledge of:
Overview of the legal system
Types of law
Principles and practices for upholding the rights of the children and young people
Types of abuse experienced by client (including systems abuse)
Strategies for managing abuse of a client
Reporting mechanisms for suspected abuse of a client
Essential skills
It is critical that the candidate demonstrate the ability to:
Demonstrate understanding of and adherence to own work role and responsibilities
Follow organisation policies, protocols and procedures
Work within legal and ethical frameworks
In addition, the candidate must be able to demonstrate relevant task skills; task management skills; contingency management skills and job/role environment skills
These include the ability to:
Apply reading and writing skills required to fulfil work role in a safe manner and as specified by the organisation
Apply oral communication skills required to fulfil work role in a safe manner and as specified by the organisation
Apply problem solving skills that require negotiation to resolve problems of a difficult nature within organisation protocols
Consult with a variety of stakeholders in order to achieve service objectives
