This topic should provide you with the ability to recognise how to work ethically in the community services industry, both respecting and protecting the rights of clients. You will learn to:
protect the rights of clients when delivering services, regardless of personal values, beliefs and attitudes;
utilise appropriate problem-solving techniques when facing competing value systems, and discuss potential ethical issues with appropriate personnel; and
recognise and report unethical conduct to appropriate personnel.
Section 3.4 Standards and codes of practice in the CSI
An acceptance of the code of ethics by workers ensures that the safety, wellbeing and rights of clients are being actively and continually considered within the workplace.
A code of ethics is only useful if it is part of everyday work practice. The code is voluntary but most services require workers to adhere to a professional code or the code of the service, for the benefit of both the client and the service.
