Topic 4 - Provide service information
In order to provide a comprehensive, quality service, there will be times when assistance from specialists is required.
People with complex needs often require a number of service system areas to connect and to work closely and cohesively together. Each service provider must be able to collaborate, communicate clearly with one another and work in partnership to solve problems that might come up.
You might need to collaborate with other care organisations and with various specialists. Specialists include any person with qualifications in a particular field that might have had contact with the client.
Services that could be supplied or supported by external providers include those relating to:
- Medical
- Psychological
- Financial
- Housing
- Day-to-day living etc.
Specialists might provide:
- Health and cognitive assessments
- Assistance with communication requirements
- Assistance in identification of client needs
- Any identified client services that cannot be provided in-house.