Reception    >   Unit: HLTOHS300A   >   Resources
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Resources

There are many documents, web sites, journals, books and videos that will help you complete this competency.


Web Resources
Books
  • Bruhn P & Guthrie H (1994) Developing Learning Guides, NCVER, Canberra

  • Burlton R (2001) Business process management: Profiting from process, Sams Publishing, US.

  • Butrej P and Douglas Grahame (1995) Hazards at Work (2nd edn) OTEN and WorkCover NSW, Sydney

  • CCH Australia (2006) Planning occupational health and safety—a guide to OHS risk management, 7th edn, CCH, Sydney

  • Cole K (2001) Supervision: The theory and practice of first-line management, 2nd edn, Prentice Hall, Sydney

  • Grant, P & Moy J(1996) Teaching and Learning Key Competencies—A Resource Kit, DTEC, Sydney

  • Guterman M Coaching for Career Effectiveness, Guterman & Associates, SydneyKnowles, M (1990) The Adult Learner: A Neglected Species, Gulf, Houston

  • Jacka J M & Keller P (2002) Business process mapping: Improving customer satisfaction, John Wiley & Sons Inc, New York

  • Kroenhert G (2000) Basic Training for Trainers: A Handbook for New Trainers, McGraw Hill, Sydney

  • Megginson D & Clutterbuck D (2006) Mentoring in action: a practical guide for managers, Kogan Page Ltd, London.Moss G (1987) The Trainers Handbook, CCH Australia

  • National Health and Medical Research Council (2001) Staying healthy in child care: Preventing infectious diseases in child care, Commonwealth of Australia.

  • Parsloe E The manager as coach and mentor, Institute of personnel and development, London

  • Robbins S, Bergman R, Stagg I & Coulter M (2003) Management, 3rd edn, Prentice Hall, Sydney

  • Saville J & Reid H (2002) Managing effectively: Customer service, continuous improvement, innovation and change, Prentice Hall, Frenchs Forest

  • Spencer, C (1996) Mentoring Made Easy, A Practical Guide for ManagersNSW Government, Office of the Director of Equal Employment in Public Employment, Sydney, Phone number (02) 9248 3555

  • Smith A (1998) Training and Development in Australia, Butterworths, Sydney

  • Tarrant S (2002) Managing OHS in children’s services: A model for implementing an occupational health and safety management system in your children’s services, Lady Gowrie Child Centre, Sydney

  • Von Halle, B (2002) Business rules applied: Building better systems using the business rules approach, John Wiley & Sons Inc, New York

  • Welbourn, M (2002) Frontline management competenciesLearning guide. Prentice Hall: Sydney, Australia

 
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