Internet browser upgrade for users of workplace computers

This information will inform you about outdated internet browsers and help you manage. If you are using a TAFE computer, visit this page.

Why is my browser outdated?

The computer your are using is running an earlier version of Internet Explorer (IE) that does not support all the features that Moodle has to offer.

Information on the latest version of IE available from the Microsoft website.

What problems will I experience with an old browser?

Old versions of IE have compatibility issues with Moodle and can limit functionality.

Some of the reported incompatibility issues are;

File upload restrictions
Icons not displaying
Distorted web layout
Buttons not functioning
Images are sized incorrectly
Screen locking or freezing
Web pages not loading properly
Will not run HTML5 content
Delays in loading of content
Browser crashes

How can I upgrade my current browser?

Firstly, check to see if Chrome has been installed in the computer you are using. More information about this topic.

To upgrade your internet browser, you will need administrator privilleges. If you don't have this, contact your workplace IT Helpdesk or manager. The current version of Moodle has been tested using Google Chrome and it works successfully. for more information about Chrome, visit the Google website. For other browsers, visit www.browserupdate.org

Note: An upgrade may not happen quickly so take note of what action you can take to find an immediate solution.

Immediate solution

If you have logged in to Moodle and was notified that your browser is outdated, simply scroll down to the bottom of the page and click "Switch to standard theme". This will allow you to access Moodle as intended but note that some of the reported issues above may continue. The following graphic is a screen sample of what to look out for.

Switch to standard theme screen information

Remember to scroll to the bottom of the screen to see this prompt so you can switch to the standard theme in Moodle.

Students....Need help? Ask your teacher for support.