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Students 

This information is for SWSi students who are having trouble logging into Moodle.

You must use your DEC Portal details to access SWSi's Moodle - read more.

Note: If the username found on your enrolment receipt is in all caps, eg, JOHN.SMITH1,
try logging into Moodle with only the first letter in your name capitalised. e.g John.smith1

If you are unable to login using your current DEC portal user name and password, please contact:

  • The Administration staff at your College office or
  • Your College librarian after office hours.
  • Your teacher, who may suggest another solution.

If you continue to have problems, ask your teacher to contact iTEL at Bankstown College.

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Staff

This information is for SWSi Staff who are having trouble logging into Moodle.

 You must use your DEC Portal details to access SWSi's Moodle - read more.

 

If you are unable to login to Moodle using your Portal username and password:

  1. If you are unable to login to the DEC Portal, please contact SWSi's Service desk stating that you cannot login to the DEC portal.
  2.  If you can login to the DEC Portal please reset your password in the Portal, wait 30 minutes and try logging into Moodle again.
  3. If you are still unable to login into Moodle please contact SWSi's Service desk stating that you can login to the DEC portal but not to Moodle.


Disclaimer

TAFE NSW makes every effort to ensure that its network environment is safe and secure, but takes no responsibility for the configuration or security of privately owned devices. Staff and students of TAFE who use privately owned devices to access the TAFE network do so at their own risk.